prokey
PROFFESIONAL SELLING SYSTEM
’’ Aim for the moon, because even if you miss, you will be among stars. Patrick Süskind
Dynamicly developing market of computer games puts the bar high not only against computer games producers, but also against profesional distributors of products associated with games.

Customer service

Among the multitude of internet shops and companies, we stand out becouse of our high quality of contact with customers, for sure. For many years we focus on direct contact with our clients using varied ways of comunication.

 

Primarily, we focused on the main polish internet comunicator - "Gadu-Gadu". It is estimated that in poland near 95% internet users comunicates with each other by "GG" or conects with its protocol. So as to improve and increase productivity of comunication in our company, each of our employee uses profesional version of this comunicator, having aaccess to entire history of the conversation with a client.

 

In order to attract even more of potential clients we recently used ,with considerable success, LiveChat. it doesn't bother customers by instaling additional softwere, more than this, customer may comunicate with us not only from his home, but also from a friend or work, without exposing their password to be captured.

 

However it is not the end yet. We also use other forms of direct contact such as Skype, fax, e-mail or phone talk.

 

All these methods  have made contact with us very simple and veried. We estimate, that thanks to these methods we were able to gain 96% of all potential clients.